Frequently Asked Questions (FAQs)
We have answered some of the questions that we get asked of often. Contact Us if you have further worries.
Reservations
At the end of the reservation process you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.
Yes, it is possible. This can be during the time of check out or during the rental period itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.
Yes it is possible. At anytime, contact our Reservations Staff and they will be more than happy to help. Contact here: 888-851-9835
Yes you can pay online on our website or mobile app. When you complete your reservation, select Pay Now to process your payment on the spot.
Yes. We offer medium and long term rentals. For a quote on a long term rental, contact our staff at: 888-851-9835
Every renter needs a valid driver’s license issued by any US state. For visitors, a valid passport is required. A visitor will also need a copy of their country’s issued driver’s license to confirm driving fitness.
Pets are permitted in our rental vehicles. As a valued customer, we kindly request that you keep your pets in crates and return the rental car in a clean condition, free of any pet hair. If any pet hair is found inside the rental vehicle upon inspection after return, detailing fees will be charged.
Payments
Yes. We reserves the right to charge a minimal cancellation fee of $75 if cancelling is done within 72 hours of collection.
If the vehicle is returned up to an 1 hour late one-third of the daily rental will be charged, over 2 hours, two-third will be charged, and if over 3 hours, a full day’s rental is charged.
RyanCars Inc. accepts most major Credit Cards including Visa, and Mastercard.
Driving
Yes, you may return your vehicle when RyanCars Inc. location is closed. This will be acceptable if prior arrangements have been made. If not, the vehicle will remain your responsibility until it has been checked by a representative of RyanCars Inc.
The minimum age for drivers is 21 years. Drivers must be on a full license, we do not hire to provisional drivers.
No other person is allowed to drive the car, except they are listed in the rental agreement, and they must provide their driver’s license at the time of collection.